{"id":1152,"date":"2017-05-16T13:48:33","date_gmt":"2017-05-16T12:48:33","guid":{"rendered":"https:\/\/help.cirrus-shield.com\/docs\/developper-guide\/data-manager\/problems-et-errors\/"},"modified":"2019-06-11T18:17:27","modified_gmt":"2019-06-11T17:17:27","slug":"problems-et-errors","status":"publish","type":"docs","link":"https:\/\/help.cirrus-shield.com\/en\/docs\/developer-guide\/data-manager\/problems-et-errors\/","title":{"rendered":"Problems and Errors"},"content":{"rendered":"
\n
\n
\n
\n

When using the data manager, you may face some errors and problems, below you will see some of them:<\/p>\n

General Errors in the Command Line<\/strong><\/p>\n

    \n
  1. \u00ab There is an error during the processing of the file<\/span>\u00bb
    This error is by Chunk or bulk size, for ex. if you have the bulk size = 2000 and there is an error in 500 records out of 2000 you will see the error message only once for these 2000 records.
    For the second bulk records (2000 records for ex.) you will see a second error message in case of an error in one record out of 2000 and in case of an error in 2000 records out of 2000.<\/li>\n
  2. You may have a fatal error if you have by mistake an \u201center<\/span>\u201d in a field, this will cause a system error.<\/li>\n
  3. Other error may be from the connection between the web service that the Data Manager us and the database especially if the database is installed in separate server<\/span>.<\/li>\n
  4. If the csv file of a map doesn\u2019t exist<\/span>, the Data Manager logs this info in \u201cFilesLogverbose\u201d and continues to the next csv file in mappings.<\/li>\n
  5. An exception occurred:<\/span> reduce the bulk size.<\/li>\n<\/ol>\n

    Errors in Results File<\/strong><\/p>\n

    This error will show in case of invalid value for a field, you can see details of error in the csv generated in the results folder such as:<\/p>\n

      \n
    • Error_MSG_Field_Required<\/span> : Non-existing value for a required field<\/li>\n
    • Error_MSG_Value_entered_not_valid<\/span>: Non-valid format of a value for specific type of field\n
        \n
      • Examples<\/strong> :\n
          \n
        • \u201cDate_of_Birth:Error_MSG_Value_entered_not_valid\u201d: This message will appear if the type is for ex. date but the format wasn\u2019t as mentioned in section 4.<\/li>\n
        • “Email: Error_MSG_Value_entered_not_valid\u201d: This message will appear if the type is for ex. Email but the value isn\u2019t an appropriate Email.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n
        • “This Record does not exist<\/span>\u201d: This message will appear if you are updating a non-existing record.<\/li>\n
        • “This record already exists<\/span>“: This message will appear if you are inserting an existing record.<\/li>\n
        • Some of the Picklist<\/strong> Fields contain invalid values:\n
            \n
          • This error occurred when having a picklist value in the csv file not existing in Cirrus Shield.<\/li>\n<\/ul>\n<\/li>\n
          • Some of the Lookup<\/strong> Fields contain invalid values:\n
              \n
            • If the record you are inserting has a field that points to another object (a \u201cLookup Relationship\u201d field) and the record pointing to it does not exist, the record will not be inserted.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<\/section>\n

              <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1144,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"doc_tag":[],"class_list":["post-1152","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/docs\/1152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/comments?post=1152"}],"version-history":[{"count":5,"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/docs\/1152\/revisions"}],"predecessor-version":[{"id":3621,"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/docs\/1152\/revisions\/3621"}],"up":[{"embeddable":true,"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/docs\/1144"}],"prev":[{"title":"Running the Data Manager","link":"https:\/\/help.cirrus-shield.com\/en\/docs\/developer-guide\/data-manager\/running-the-data-manager-2\/","href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/docs\/1151"}],"wp:attachment":[{"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/media?parent=1152"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.cirrus-shield.com\/en\/wp-json\/wp\/v2\/doc_tag?post=1152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}