1- The administrator can choose one or more criteria fields when defining the duplicates:
2- You can select 2 criteria fields: “Country” and “First name” as criteria for identifying duplicates, the system will search for all contact records which have the same Country and the same First name. For example: France and Roland
3- If you select 1 criteria field: First name, click on the “Find duplicates” button
4- A list of all duplicate records will be displayed.